FAQ

Clear answers for first games, weekend rallies, and everyday DINKMOSS orders.

What comes in a DINKMOSS paddle set?

Every ready-to-play paddle set includes two pickleball paddles and two outdoor pickleballs. The set is prepared for two people to start playing.

Are the paddle sets beginner friendly?

Yes. DINKMOSS paddle sets are positioned for beginners, weekend players, and social players who want a straightforward setup. We do not position them as professional tournament paddles.

Do all paddle designs include the same number of items?

Yes. Unless a product page clearly says otherwise, each ready-to-play paddle set includes two paddles and two outdoor balls. Choose the design that fits your style.

How much is U.S. shipping?

Standard U.S. shipping is free on every paddle set. Shipping charges for other products, if any, are shown at checkout before payment.

When will my order arrive?

Orders normally process within 1–3 business days. Standard delivery typically takes 7–15 business days after processing. Tracking is sent when the order ships.

How do returns work?

Unused, unwashed items in their original condition and packaging may be returned within 30 days of delivery. Contact us through the store contact form with your order number before sending anything back. Return shipping may be the customer's responsibility unless an item arrived damaged or incorrect.

How should I care for my paddles?

Keep paddles dry, wipe them with a soft cloth after play, and avoid prolonged heat or direct sunlight during storage. Follow any care instructions shown on the product page.

How do I choose edge tape or an overgrip?

Check your paddle's current dimensions and manufacturer guidance before choosing edge protection. Overgrip tape wraps over a clean handle and should be replaced when worn. Fit can vary by paddle.

How can I get order help?

Use the Contact page and include your order number. We will use the details you provide to help with your request.